Contact Form for Users

This contact form does not support the attachment of image or video files.
If you need to send images, videos, or other files related to a technical issue,
please reply with email attachments after receiving our response,
or use a file transfer service and include the download URL in your inquiry.

Email Address

(Confirm Email Address)

Game Title

Your device

e.g., Switch, PC, PlayStation 5, etc.
Software Purchase Status

Purchase Date

e.g., January 1, 2026
Your Inquiry

Privacy Agreement Your personal information will only be used to respond to your inquiry, in accordance with our Privacy Policy.

・For mobile email addresses, please disable “restricted reception” or similar settings before submitting.
・If you don’t receive a reply, please check your spam folder and email settings.
・Responses will be sent from @hsn.happinet.co.jp.
・Some inquiries may take time to respond or may not receive a reply. Thank you for your understanding.

The information registered on this website will be managed securely by "SPIRAL ver.1", a database-management ASP service provided by SPIRAL Inc..